Frequently asked questions

Is there a free plan?

Yes — the Hatchling plan is free and lets you track up to 25 animals with the full feature set. Upgrade any time as your collection grows; no credit card to start.

What makes Reptile Desk different from other reptile apps?

Three things competitors don't combine: a genetics engine with a reverse pairing planner AND a Coefficient of Inbreeding on every pairing; honest per-animal cost basis and profit; and a rack-to-sale bridge where marking an animal for sale updates your storefront and CRM automatically.

What species does it support?

85 species out of the box across ball pythons, colubrids (corn, kingsnake, milk, hognose), other pythons, boas, geckos, other lizards, tortoises, and amphibians — each with its common morphs. You can also add your own species and traits.

Can I sync with MorphMarket?

Yes. MorphMarket has no public API, so Reptile Desk uses their Bulk Import / Synchronize tool — the method their biggest sellers use. Export a sync CSV keyed on MorphMarket ID to create and update your listings without re-typing.

Do the genetics calculators actually work?

Yes — per-egg Punnett odds for dominant, incomplete-dominant, and recessive genes, combined multi-gene outcomes, and a reverse planner that finds which of your pairings can produce a target morph. Pairings also show a coefficient of inbreeding.

Can I move my existing collection in?

Yes — bulk CSV import with a preview and per-row validation brings in a spreadsheet or an export from another tool in minutes.

Do I own my data? Can I export it?

Completely. Each account is a fully isolated organization, and you can download a full JSON backup of everything at any time — and restore from it.

Can customers buy animals online?

Yes. Mark an animal for sale and it appears on your search-indexed public storefront with photos and genetics. Orders and waitlist requests land in your sales pipeline automatically.

Is there a mobile app?

Reptile Desk is an installable app (PWA) — add it to your phone's home screen for a full-screen, rack-room-ready experience, with printable QR labels to scan a tub and log a feeding on the spot.

Can I add my team?

Yes. Invite teammates as Admins or Members with role-based access; members handle day-to-day work while owners and admins manage settings, billing, and the collection.

Still have questions?

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